Plans & Pricing

Simple, transparent pricing. Only pay for what you use.

SaaS

Starts at

0

Month
  • Unlimited data collectors
  • Unlimited data reporting
  • Unlimited Users
  • Free features
  • Custom Data Retention
  • Message & Email Support
  • Empowering teamwork efficiency
Start Now Use free features forever and get free credits

On-Premise

Custom

Build your own product on a local infrastructure environment or private cloud environment.

Technical Support Plan

We Provide a Comprehensive, Professional and Timely Free Technical Support Service for Our Customers.

Need a Premium, Priority Support ?

Upgrade Your Plan

Cost table

We formulate the payment plan according to your actual demand. The price is calculated according to the number of DataKit, the number of time series, the number of loggling, the number of forwarded data, the number of trace, the number of user access PV, the number of API dial test, the number of messages sent and other dimensions.

Infrastructure Monitoring

You can customize report indicator data to view and analyze data in real time

Gradient Billing >>

$ 0.231k / day

Logs

It includes log, security inspection, abnormal event data, multi-dimensional degree-day data full stack traceability, fast location of the associated information generated by logs, and deep mining of data value

Gradient Billing >>

$ 0.31 million / day

Data Forward

Forward important data to external storage or message queue through rules

$ 0.11 GB / day

Sensitive Data Scanner

In order to avoid information leakage and cause security risks, Sensitive Data Scanning realizes custom information shielding by creating desensitization rules for data

$ 0.0281 GB / day

Network Monitoring

Collect network data through eBPF to help understand the network operation status of business systems, and quickly analyze, track and locate faults

$ 0.6Each reported network data host / day

APM

Full link tracking application call details, accurate analysis of application bottlenecks

Gradient Billing >>

$ 0.91 million Trace / day

$ 0.0610k Profile / day

RUM

Completely track user behavior paths, accurately locate performance bottlenecks and errors

Gradient Billing >>

$ 0.2910k PV / day

Session replay

Capture clicks, mouse movements, page scrolling, etc. deeply understand user's operation experience

$ 0.351 k Session / day

Synthetic Tests

Realize the visualization of synthetic tests data

$ 1.4310k API dails / day

Triggers

Support multiple task methods such as anomaly detection and index generation to quickly build a visualization system

$ 0.310 k / day

Report

Export the dashboard as a picture report automatically and send it to relevant personnel in the form of email

$ 0.28Each time

SaaS
On-Premise
Service Level
Standard
Premium
Standard
Premium
Support Iteml

Pre-sales consultation

After-sales problem answering and handling

Free product upgrade (based on product iteration frequency)

IM Online Reference Services

Exclusive customer base

Support Ticket
Response time was < 12 hours
Response time was < 1 h
Response time was < 12 hours
Response time was < 1 h
Helpdesk
Exclusive Service Manager
  • Business is not available, response time < 15 minutes

    (including quick organization of special emergency team for consultation)

  • General question, with a response time of < 1 hour

  • Regular technical exchanges, introduction of new features, best practice output, etc

  • Business is not available, response time < 15 minutes

    (including quick organization of special emergency team for consultation)

  • General question, with a response time of < 1 hour

  • Regular technical exchanges, introduction of new features, best practice output, etc

  • Field support (changed to "offline / field service support")

Response Times
5 x 8 hours
7 x 24 hours
5 x 8 hours
7 x 24 hours
Document Assistance
Fully open
Fully open
Fully open
Fully open
Exclusive Service Manager
Service fee has been included in the product fee, support paid upgrade to advanced version
From three months ago, 7% of the SaaS monthly payment price is the monthly service fee (the starting price is 600 yuan / month)
  • License mode

    The first year service will be given, and 15% of the annual contract amount will be the service fee of the current year

  • Subscription

    Is included in product fees, support paid upgrade to premium version

  • License mode

    At 22% of the annual contract amount is the service fee for the current year

  • Subscription

    Pay at 7% of the contract amount per year

Our Friendly Experts Can Help You With Any General Enquiries

+86-400-882-3320
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